Question
Contact Information:
Address: None listed
Phone: Not listed
Fax: Not listed
Website: http://www.auctiva.com/default.aspx
Tag Line: Powerful solutions for Online Sellers
About insertcompany:
Auctiva is changing the way individuals and small businesses sell online. As the recognized leader in Online Channel Management (OCM) solutions, Auctiva gives small merchants the power of large corporations by helping them build their brands, merchandise their products, and sell efficiently through online sales channels such as eBay, Amazon, and Yahoo.
The Power to Reach Shoppers
Lacking the marketing resources of large corporations, individuals and small businesses struggle to be heard above the noise of the Internet. Although it is difficult for these small businesses to draw traffic to their own Web sites, they can sell efficiently and in large volumes through such online sales channels as auction sites and fixed-price storefronts.
The Power of Auction Marketplaces
Surprisingly, 80% of the listings on eBay are placed by small businesses or individual merchants operating as small businesses. Auction markets represent a vibrant distribution channel, where a high percentage of items sell, and - due to the competitive nature of auctions - often sell for high prices. Auctions are not just a way to unload excess inventory, but a sales channel that should be part of every business's channel strategy.
The Power to Manage the Channel
The challenge for sellers is to use these marketplaces efficiently and to reach out across the marketplace to form direct bonds with customers. Merchants selling through eBay and other marketplaces need a way to build their own brands, forge long-term relationships with buyers, and gain control over the way their products are presented and marketed.
This is where Auctiva steps in.
Auctiva is dedicated to giving smaller merchants control over their online sales, by providing software that:
• simplifies the process of posting and managing marketplace listings and makes it extremely efficient
• gives sellers a way to build brand and merchandise products through a customized Showcase storefront attached to their auctions
• helps sellers communicate with their customers, turning individual sales into long-term customer relationships
Answer
This outfit bought eBud, so I stuck with them. Big mistake. I dumped it as soon as John Corea started AuctionSage.
They immediately messed up a good thing - made it bloated, complicated and non-intuitive. Many features were duplicated, which I found extremely confusing. They were very slow to fix problems...either their own mistakes, or those caused by eBay changes.
To top it all off, they had absolutely the worst customer service it has ever been my misfortune to encounter.
Answer
Is it ok to add information to this section? I found Auctiva's contact info but I still would not recommend using their service.
http://www.auctiva.com/home/contactus.asp
ADDRESS:
Auctiva Corporation
119 Broadway St. #217
Chico, CA 95928-5349
PHONE: 530-892-9191
FAX: 530-892-9494
Blanche