Question
They are implementing this just prior to the new shipping rate increases. The Shipping costs and times are going to kill us in this rating system as a backlash from buyers. Something we have no control over!
New Feedback System Implementation
Hi… this is Brian Burke again. In early March we introduced changes to the eBay Feedback system in eight pilot markets worldwide (Australia, Belgium, France, India, Ireland, Italy, Poland and the United Kingdom). During the past eight weeks we have evaluated the adoption rate, the impact on bidding and listing, and overall Community reaction in these markets.
Results have been positive. We're seeing a high adoption rate of the new features in Feedback, and there has been no negative impact to bidding and listing. I'm also pleased that, while some members in these communities were initially concerned about these changes, since the launch we've received an increasing number of positive comments, both from buyers and sellers.
Based on these results, today I'm pleased to announce that we will be launching these added features to the Feedback system on eBay.com and all other sites around the world during the week of April 30th 2007:
Detailed Seller Ratings – In addition to the current positive, negative or neutral comment...................
Answer
WTF are they thinking?!?!?
Answer
Because the classes and how they are designated as well as the rates are changing there are bound to be screw-ups in some of the calculation systems. We will catch the blame for it all as sellers. Why oh why if they just HAVE to make these changes couldn't they wait at least one-quarter after the changes are implemented to give it a chance to smooth out and the buyers to get over "sticker" shock?????.