Question
I can't do searches by seller...
Grrrr.
Is it just me?
Answer
I can not do any searches, for anything.
"There was a problem executing your request."
Seems ebay search is down. Maybe it is a new feature... we complained search had too many bugs, now it has no bugs at all.....
Answer
Originally Posted by JRF
I can not do any searches, for anything.
"There was a problem executing your request."
Seems ebay search is down. Maybe it is a new feature... we complained search had too many bugs, now it has no bugs at all.....
I'm now getting those searches okay, but other stuff isn't working...
Answer
Answer
Everything has been working a lot worse in the last month or so, I've noticed. Things working slowly, pages that don't load properly, my own listings not seeming to show up in Ebay Express (I know they're showing up somewhere, because people are buying things from me), etc.
That's why I was so darn pleased to receive an email from ebay a few days ago asking me to participate in a survey (fairly extensive survey it was, too) of Ebay sellers. I sat down and spent a lot of time sharing with Ebay just what I thought, albeit more politely than I would in put it here. They asked about what features I knew about and used, which ones I liked and didn't like, what I thought of the new seller form (oh boy, that was fun, the nicest words I used were "slow" and "buggy"), whether I sold on Ebay to drive customers to my own website and business (like I would admit it, Ebay, you're probably trying to figure out how to charge me royalties on those customers even as I type this), and my personal favorite, what could Ebay do to provide more value to sellers (they had stupid suggestions like advertise on TV more, I said lower the damn fees, stop introducing new and untried functions in the middle of important selling cycles, and stop regulating sellers to death)
Of course, Ebay being Ebay, they totally missed the point in the survey. Doesn't really matter a rat's *ss where I'm selling now and where I was selling in the past, they didn't ask the critical question about where I'll be selling in the future. Or why. They did bother to ask if I'll be listing the same amount, less or more, but again, they didn't ask WHY. And they completely omitted Google Base as a potential sales venue. The survey was geared more towards "adding value for fees" which is besides the point for many sellers at this point, there's little Ebay could do to justify the fee increases in their minds, what's needed is lowered fees.
But maybe the omissions were deliberate. They want to ignore Google Base and Checkout as a competitor, and certainly don't want to suggest it to anyone who doesn't know about it, so they don't mention it at all. They don't want to even consider lowering the fees, so the survey is geared towards every other possibility except lowering the fees. And they certainly don't want to give the higher ups any bad news, so you rig the survey so they won't get the full picture.