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Andale Has Been Acquired By Vendio. Here is What You Need To Know.
We want to update you about an exciting new development at Andale. Andale has been acquired by Vendio, an auction management company similar to Andale. Each company, brings unique capabilities, strengths, and product features to the now combined business. Together, we are the undisputed leader in online sales and marketplace management.
Below are answers to some initial questions you may have about this news. If you have additional questions, please feel free to contact your Account Development Manager, send email to Andale Customer Service, or post on the Andale Community board. As more details become available, we will let you know. We intend to keep you well-informed at all times.
What is going to happen to my Andale account?
Nothing will change. In particular, we will make no changes during this holiday selling season. You will continue to have access to the same tools. The logistics and branding of these tools may eventually change, but we will keep the user and the user experience first and foremost. We are not going to disrupt your business, but enhance it.
Are there any changes to billing policies?
Billing policies will not change for your tools. You will continue to make payments the same way and under the same terms you do today.
What will happen to customer support?
Customer support will continue unchanged. The people who have been providing your support will continue in the same roles.
Will these changes affect how I use your tools?
There will not be any immediate changes. In the future, you will have the opportunity to use enhanced tools that combine the strengths of Andale's and Vendio's tools. We plan to create tools that will make all our customers happy, whether they started as Andale or Vendio customers.
Will Vendio's acquisition of Andale improve the way I work with your tools?
You can expect to see better tools that include the best ideas and features of both Andale and Vendio. Using our tools, Andale and Vendio customers sell over $1 billion a year in gross market value; we have the most experience in building efficient, effective tools. Together, our tools are and will continue be the best available.
Wow.
Answer
So has ebay spun off one of their companies? This is major news if that is true.
I would be happy to know I am not feeding that monster more money.