Question
Since my wallet was stolen (see thread from a few days ago) I had to change my Paypal info.
Took out the corrupted credit card and checking account. All of a sudden I'm unconfirmed. Ugh. And, the phone number on the site is now a 402 number and directs me to the consumer number. I need the merchant 1-800 number.
Of course I added a new banking account, but it'll take a few days to confirm. And now my customers think I'm unverified.
Thanks,
Heidi
Answer
Here's what I wrote down long ago
800-836-1859
888-221-1161
402-935-2237 (Fax)
I posted this before, but somehow it opened a new topic instead of replying here.
http://members.aol.com/melbayone/thread.gif
Melinda
Answer
Customer Service Center
PayPal Customer Service Agents are available to help you 24 hours a day Monday to Friday, and from 4:00 AM PST to 10:00 PM PST on Saturday/Sunday.
Call us toll-free at: 1-888-221-1161
We may only discuss an account with the account-holder. Please have the following information available when you call:
Your telephone number
Your email address
The last 4 digits of your credit card or bank account registered with PayPal
For security reasons, we must verify the above details before discussing any account-specific information.
Hope it helps.
Laura B
Answer
Paypal says: "sorry. Nothing we can do." Grrrrr.