Question
Does anyone have a standard letter that they send to these idiots
"HELLO, I AM VERY SORRY, BUT MY 10 YEAR OLD NEICE DECIDED TO BID ON YOUR DRESS BECAUSE SHE LIKED IT AND SHE ALSO BID ON 9 OTHERS WITHOUT MY KNOWLEDGE.I WOULD GO AHEAD AND BUY YOUR DRESS, BUT I AM A SIZE 12. IN HER EYES I GUESS I LOOK LARGER.I AM VERY SORRY.PLEASE RE-LIST YOUR DRESS. "
I know I can't make her pay, I just want to inform her that I will be filing the npb and it will be a mark against her account.
And yes - they really did bid on 10 other dresses, all plus sizes and all wedding type dresses.
Answer
Well, of course the obvious question is why she's letting her 9-year-old "neice" have access to her eBay account. I haven't sold on eBay for awhile; can you maybe forward that letter to ebay with a cc to her, so she knows you sent it?
But you're right - the best you can do is let her know the npb is being filed and move on. AND leave her a neg.
Answer
Originally Posted by TurtleTrax
Well, of course the obvious question is why she's letting her 9-year-old "neice" have access to her eBay account. I haven't sold on eBay for awhile; can you maybe forward that letter to eBay with a cc to her, so she knows you sent it?
But you're right - the best you can do is let her know the npb is being filed and move on. AND leave her a neg.
Hmm... sorry to disagree a bit but...
The best the seller can do is to report the 10 year old using an eBay account (send them the email and header and eBay ID) and most likely get the account NARU'ed as well as filing the UIP/NPB and negative. It is against eBay rules to have children using an account for the obvious reason that they generally cannot make binding agreements legally (like purchases) unless emancipated by a court.
Answer
I had this happen recently to me, a girl and her friend got on her parents account and bid on a Barbie doll. I told the parents to have the daughter and her friend send me a written apology and a dollar to cover my fees.
I got it.
Answer
The best the seller can do is to report the 10 year old using an eBay account (send them the email and header and eBay ID) and most likely get the account NARU'ed as well as filing the UIP/NPB and negative. It is against eBay rules to have children using an account for the obvious reason that they generally cannot make binding agreements legally (like purchases) unless emancipated by a court.
Actually, I think we agree, dstuber! That's why I suggested in my first paragraph that the Seller forward the buyer's letter to eBay. That, and filing an npb (and leaving a neg, if she thinks it's appropriate) are pretty much all she can do.
Answer
Funny, but I read a thread yesterday that had a LOT of the posters relating how
their kids used eBay... with the parents' blessings!
IT WAS ON THE POWERSELLER DISCUSSION BOARD!!
At least we can ASSUME that the young 'uns are well trained.....
As for the letter, I would send something along the lines of:
"I understand how frustrating children can be sometimes!
Please be aware that I will have to file with eBay to recover the comission
they charge on each sale. They also charge me to list an auction, but I can not recover that wasted cost. It is non-refundable.
When I file with eBay, they require that I give the reason for the request. Since eBay does not allow children under the age of 18 to bid on items, eBay might send you a notice about this rule.
I am sure you will understand that since eBay is my livelihood, every penny counts!
Thank you for your understanding in this matter. Please feel free to bid on my items in the future.. as long as it is YOU!
Regards,
boyiwishicouldhavesaidwhatiwantedtoyoubadparentyou
edited to add: OOOHH! I LIKE honestjohn's idea. Apology and a dollar! Yeah!
Answer
Thanks all
Originally Posted by honestjonstoys
I had this happen recently to me, a girl and her friend got on her parents account and bid on a Barbie doll. I told the parents to have the daughter and her friend send me a written apology and a dollar to cover my fees.
I got it.
I love that
But I'll probably go with the letter larruone wrote - or at least something close to that.