Question
This is pretty good - on eBay Stores Board: Hi from Bill Cobb -- 17,000 Emails Later...
Hi from Bill Cobb -- 17,000 Emails Later...
billcobb*ebay.com (view author's auctions)
02/08/05 05:42 PM
Hi, it's me, Bill. I wanted to stop by to say hello. I've learned a lot about myself in the last few days: 1.) I look like Dick Van Patten. 2.) I have lots of new nicknames, e.g. Mr. Bill. 3.) I've learned more about what's on your mind. We're working hard to address your general comments as well as some of your specific requests.
For those who are wondering -- I've gotten more than 17,000 emails. I want to thank you for your interest and your passion about eBay. While I can't respond personally to 17,000 emails, many of you will be getting a response from a member of my team, with direction from me. And as I promised, I'm seeing them all.
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And as I promised, I'm seeing them all.
why does the scene from clockwork orange where the guy is strapped to the chair with his eyelids held open come to mind ?
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And here are the rest of Bill Cobbs' quotes from the 1/2 hour spent in that thread:
Well said, Gatorpack. I apologize if anyone used the term "slight" to describe the fee increases or if anyone comes off as adversarial. As I repeatedly say in my all-hands meetings, eBay exists -- and can only continue to exist -- if we enable our Community to be successful.
North -- thank you for your heartfelt words. I've received a few other emails like yours. While I probably can't satisfy your request here, I want you to know that I value your trust, and despite what you may think, we're working hard to keep it.
I am reviewing what eBay gives its sellers for their money -- Stores and non-Stores sellers alike. While I don't have anything to announce tonight, stay tuned.
Beavinsons -- my leg does have a few scars on it ... but I felt the fee decrease for the lowest tranche was important because this is the tranche that drives the highest bidding per listing and has the highest conversion rate of any tranche. I also saw how effective this was in Germany for the sellers there, and I really wanted to bring this to the U.S.
Katiyana -- thank you for recognizing the dedication of our Stores team. As you might imagine, they've been getting an earful lately and have remained committed to helping our sellers.
All -- thanks for sharing your thoughts with me and giving me the opportunity to spend some time with you. Unfortunately I'm out of time, but I'll try to do this periodically. The fact that you're here really shows that you care, and I want you to know that I recognize and respect that. I'm just getting started in my new role, and I look forward to spending more time with all of you.
The discussion continued at Seller Central
sahara-rose -- I only have a few more minutes but since you ask, yes -- what's your question?
smart_blonde -- I don't have an answer for you on that -- but I'll make sure some who does follows up with you tomorrow.
sahara-rose -- I've received thank-you's from many sellers for reducing the lowest tranche insertion fee; I've also received responses like yours.
What I'm really looking at is a variety of actions we can take that will benefit small and large sellers alike. I realize that giving our sellers choices is what you're really asking for. As I get established in my new role, I'm keeping that thought uppermost in my mind.
Being a Pink is fun ... and scary. This has been helpful and you guys are a lot of fun. Unfortunately I'm out of time tonight, but I look forward to stopping by again. Thanks for sharing your thoughts and opinions with me -- your being here shows you really care, and I respect that a lot.
I think it is much easier to grasp the essence of than man if you don't read all those annoying comments in between his.
And now my tranche hurts.
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OK - I looked it up:
Main Entry: tranche
Pronunciation: 'tränsh
Function: noun
Etymology: French, literally, slice, from Old French, from trenchier, trancher to cut
(Maybe its something other than my tranche that is hurting)
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tranche.
Weee, I learned a new word!
tranche = portion, or segment, of the whole
Quite interesting choice of wording ~~ ought to make it real easy for eBay's spin doctors to Google & keep tabs on where Mr. Beal has been quoted, eh?
B-E-A-L
what the hell, mebbe learnt me TWO new words today
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Katiyana -- thank you for recognizing the dedication of our Stores team. As you might imagine, they've been getting an earful lately and have remained committed to helping our sellers.
Do you think this is our Katiyana from here????
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Yep-she's famous and this isn't the first time either
Originally Posted by ddhafe
Do you think this is our Katiyana from here????
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tranche is a very common word in the business world among large companies and financial institutions, used most frequently in financial contexts.
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Katiyana -- thank you for recognizing the dedication of our Stores team. As you might imagine, they've been getting an earful lately and have remained committed to helping our sellers.
She's a Big Shot! You go girl...
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Wouldn't you love to get the statistics on those 17,000 letters of his?
I'm sure he read them all, so he could tell us how many are glowing, how many are upset with the tier (oops, tranche) that is being discounted, how many are still leaving ebay...