Question
This morning I noticed a new policy update on Paypal (bolding mine):
Beginning March 11, 2005, the PayPal Seller Protection Policy will be modified to better clarify what is required of sellers to be eligible for Seller Protection coverage on any given payment. Specifically, the following will be changed:
* “Proof of shipping” is now “proof of delivery” for payments less than $250.00 USD. Please note that payments above $250.00 USD will still require a delivery signature.
* “Proof of delivery” should show that the address shipped to corresponds to the address on the Transaction Details page.
So what do you think this means? Since proof of delivery from the post office only shows delivery to the city, state and zip code how are we supposed to show proof of delivery to the address?
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What it probably means is PayPal's trying to force us all to print labels through them so it will "show" the confirmed Delivery address.
JMO
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What it probably means is PayPal's trying to force us all to print labels through them so it will "show" the confirmed Delivery address.
Well I have noticed 3/4 of all my payments have an unconfirmed shipping address according to PayPal, so I don't know how much help it is to print labels from them though I do all the time.
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What is Paypal up to now?!?!
PayPal wants to advertise a policy that sounds good to customers but doesn't require that PayPal pay off on claims any more often than absolutely necessary.
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Pay Pal is just reducing it's liability. They likely got killed in the Holiday Season with non delivery complaints.
Putting the honus on the seller still, with just a rephrasing of the terms. Seems fine to me.
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Did I read it correctly late last night that to use the 'print shipping label' from PayPal, that there's a .20 fee? Why in the world would I use PayPal to print the form, when I can do it from the USPS website for free?
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If it's true, it's ridiculous. Between ebay and Pay Pal, we're kind of locked in as to ...how else do we get the buyers names?
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PayPal is great. PayPal is wonderful. You need PayPal to succeed.
Sounding more and more like 1984.
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I don't get very many of these notices, because I guess most of my sellers don't use that PayPal shipping label thing, BUT, when I do get them, they are so close to useless it is not funny. PayPal notifies me that something has been shipped, but they use the sellers FULL FIRST AND LAST NAME to tell me who it was. Well, I only barely recognize the ebay username of my sellers, and that almost never corresponds with their real name! So, when I get a notice like that, I have to dig through my unreceived packages folders and try to match up a real name to an ebay username, which means re-reading lots of emails because email addresses rarely correspond to ebay usernames!
When I'm buying, I typically have around ten folders pertaining to packages I am waiting for. It is a pain to have to look through all of them.
The link to the USPS site (or wherever) is of no use because it does not divulge the sender in any way at all.
I would much prefer an email from the seller saying, "Shipped!"
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Originally Posted by Kathleen
Did I read it correctly late last night that to use the 'print shipping label' from PayPal, that there's a .20 fee? Why in the world would I use PayPal to print the form, when I can do it from the USPS website for free?
There is no additional fee to use paypal's service.
I think the main reason why you'd want to use paypal's link to USPS rather than USPS direct is that the postage and tracking details are directly associated with the eBay and paypal sales record, which both the buyer and seller can access.
Plus, the buyer's details are automatically entered for you so when I'm shipping out 20 boxes, printing those priority labels is very fast.
For me, efficiency is critical to my biz.
Rich