Question
About half of my 'add to cart' buttons on my web site have just up and dissappeared. Is this a new paypal glitch?
Can some other paypal cart users check and let me know, please?
Thanks.
Answer
OK, so I got paypal on the phone shortly after I posted my first message about this.
The tech guy I spoke to told me they "updated some images". Now, wouldn't it be wise to let people know they were going to mess around with the add to cart buttons? Geez!
Answer
OMG! It seems all my paypal add to cart buttons have disappeared. How long have they been gone???? Perhaps this is why I haven't gotten any sales over the weekend, which is usually when I get a lot of sales. Looks like I have to spend hours now adding back the add to cart buttons?????
Answer
Mag, did they say they were going to unfix whatever they broke? Or are we expected to update our websites based on what they've now done?
Answer
The guy I spoke to, Carlos, said that they know it's broken and they intend to fix it sometime today or tomorrow.
I got the impression he wanted me to fix it from my end, he even offered to walk me through pointing the HTML to another button, but dammit, why should I? I didn't break it and I don't have time to fool with all that HTML right now.
As far as how long it's been broken, I don't know. I got several emails in the last couple of hours telling me there were no 'add to cart' buttons. My customers were asking me how to put things in their cart. I'm mighty pissed.
Answer
Don't blame you for being mighty pissed!
Sure thing, break something major right at the big sales season. I'll keep watching, because I really don't have the time to go fix everything either.
Thanks for this alert!