Question
I purchased a couple of small pieces of pottery from a seller. I paid immediately through paypal. When the items arrived, one was smashed to pieces and the other by some miracle arrived in one piece. I emailed the seler and sent a photo of the broken pottery. He said he would only issue a refund if I returned the pot. Both items were loosly wrapped around with a small piece of bubble wrap and then put into a way too large of a box, where I am sure the pots bounced around at the post office. Not only that, but there was food stuck to the bottom of the one pot that survived the trip and also on the broken parts of the other pot.
I went to the post office and sent the broken pot (well wrapped for the return trip), but uninsured. He received it and only issued a refund for the pot and not the shipping back to him. When asked about that he offered me a cheap music box. I detest music boxes so why would I want his? So I declined the music box and I asked for a simple refund of what I spent to return the broken item..... I asked several times in emails. I did not get an answer over a period of about 2 weeks. So, I issued a Neutral fb for the dirty pot that arrived in one piece and a neg for the one that arrived broken and dirty. He now has gone totally ballistic and has sent me a nasty email. Should I forward his nasty email to eBay to deal with?
This is the first time I have had to deal with such a nasty seller on eBay.
LL
Answer
ignore it all, he'll go away
Answer
Be sure to place the seller on your blocked bidder list.
Answer
Originally Posted by LindenLady
So, I issued a Neutral fb for the dirty pot that arrived in one piece and a neg for the one that arrived broken and dirty. He now has gone totally ballistic and has sent me a nasty email. Should I forward his nasty email to eBay to deal with?
This is the first time I have had to deal with such a nasty seller on eBay.
LL
What did his nasty email say? Did he threaten you? If he did I would definately report him.
Answer
No, no threats, he just said "
up yours, you lowlife , i would love to run into you face to face sometime. you are a rip off artisted .................not worth the air yoy breath, trash,,,,pure trash
The first thing I did was block him from bidding on any of our auctions. But unfortunately that is only a small measure as he can easily come up with another id and go from there. He only has a fb of 19 so he has not a lot to lose. We have a fb of over 1300 with lots of repeat business, and so I don't think a neg would be the end of the world for me. We have only 1 neg and that was from a buyer that refused to pay me and wanted me to send the item anyway. She said she paid with a check, then it was a Money order, and then it was a bank cert. check. None of which she had a receipt for. duh.... We have a good fb of 99.9%, so I am not too awfully concerned... but I just had never had anyone call me names like this before... so it was quite a shock.... I just gotta get over it.
One thing for sure... sure are a lot of squirrels out there... LOL And a lot of nutz too..
LL
Answer
Originally Posted by LindenLady
No, no threats, he just said "
up yours, you lowlife , i would love to run into you face to face sometime. you are a rip off artisted .................not worth the air yoy breath, trash,,,,pure trash
That certainly sounds like a threat to me. If someone wants to run into me face to face and states that I'm not worth the air that I breath, I'd be making certain that our paths never crossed.
Good luck with this character.
Answer
Best piece of advice I ever got was "You don't go shopping with your selling ID!".
Get yourself a buying ID, then you don't have to worry about negs or auction interference when you're unfortuanate enough to run into a nut job.
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Well, I have made many purchases, and this is the first nut case I have run into. Reckon I am lucky. I only had one other problem with a purchase, and it was handled wonderfully by the seller, and so I left her with a pos fb.
I won't have to worry much about making many purchases on eBay if our own sales don't pick up a bit. It has been the slowest I have seen since we started in August 2000. Knock, knock.... anyone out there?? I am thinking that we had the Rapture and I have been left behind...
LL
Answer
I'm with Magna5, but that doesn't hepya now.
Since you were involved in a trade with him, you have access to his contact info. I'd request that from eBay and then make contact with his local PD (don't call the guy personally). Tell them the whole story, including reading the email to them. Be very careful to say, "this frightens me and puts me in fear that he may escalate the action of email threats in to real time threats". It depends who you get how they respond, but most don't take this stuff too lightly anymore unless it is a reeeeeally small town. Ask if they can give this guy a heads up contact that threatening people via email isn't playing nice with others.
I regret to say informing eBay will only make them aware of it. You will get a canned answer saying what members do to each other via email contact isn't an eBay province.
Having had an eBay stalker before, it isn't fun. Don't respond to this guy anymore in any way - you'll only provoke further hosility. Folks like this one never see reasoning - only their side.
Good luck!
~Vampy
Answer
Vampy, I have his contact information.... and all the emails too... but I am going to simply ignore him. I don't think he will persue anything... it was just a shock to find a jerk like that... He is what give us good sellers a bad name...
If he contacts me further, I might just have a lawyer buddy of mine send him a little letter...
LL