Question
My ebay account has been suspended per an email stating section 9 and giving no other reason. Can somebody please help me and let me know what I should do!!!!!!!!!!!!
Answer
Easymonee,
Are you sure this is not a spoof email? Did you try to log into your account?
Do not click any links from that email. Hope all is well.
Answer
Yes I have and I have no access it pops up and tells me that I am suspended. I have sent emails and tried the livechat to no avail.
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did you click on any links in the email? Is your ebay id the same as here?? that id isn't naru AFAICS.
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What's 'Section9' ?
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No there were no links in the email and my user id is not the same. I was getting great feedback and have no idea why they suspended my account.
Following is the email I received:
Dear judy5491 (**********aol.com),
We regret to inform you that your eBay account has been suspended due to concerns we have for the safety and integrity of the eBay community.
Per the User Agreement, Section 9, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if we believe that your actions may cause financial loss or legal liability for you, our users or us. We may also take these actions if we are unable to verify or authenticate any information you provide to us.
Due to the suspension of this account, please be advised you are prohibited from using eBay in any way. This includes the registering of a new account.
Please note that any seller fees due to eBay will immediately become due and payable. eBay will charge any amounts you have not previously disputed to the billing method currently on file.
Regards,
Safeharbor Department
eBay, Inc.
Answer
Originally Posted by goodworks1
What's 'Section9' ?
I'll be darned if I know, that's what makes me think it's not legit. It sounds like something a spoof would say.
Answer
well, I found this
What happens if someone violates the User Agreement?
The User Agreement, in Section 9, allows eBay to warn or suspend a user if they violate part of the User Agreement. Fraudulent and illegal items are strictly prohibited on eBay. Any seller who attempts to sell prohibited items or commit fraud will be prosecuted to the fullest extent of the law.
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same as happened to me
took me almost a month to get things sorted again
someone here had a little more luck with speed but they had a phone number that was extremely useful for them
Answer
here's the thread
suspensions