Question
I can't find the link to live help...anyone know it
I just received this email
Hi, I have tried to access one of your listings all day today, item 6928912652 (USSR RedArmy Navy book). The following message is displayed by ebay: Dear User: Unfortunately, access to this particular category or item has been blocked due to legal restrictions in your home country. Based on our discussions with concerned government agencies and eBay community members, we have taken these steps to reduce the chance of inappropriate items being displayed. ...... I may be interested in it but do you know why I cannot access. I live in the US. Thanks.
Why????????????
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I sometimes get that message on some militaria auctions if I have French enabled as one of my browser languages.
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I can access the listing. Maybe it is a glitch? Could the bidder be signed in on one of the internationl ebay sites?
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I've written and asked, but what would ban it from any site??
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I can see it...
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With French enabled, I get that message.
Dear User:
Unfortunately, access to this particular category or item has been blocked due to legal restrictions in your home country. Based on our discussions with concerned government agencies and eBay community members, we have taken these steps to reduce the chance of inappropriate items being displayed. Regrettably, in some cases this policy may prevent users from accessing items that do not violate the law. At this time, we are working on less restrictive alternatives. Please accept our apologies for any inconvenience this may cause you, and we hope you may find other items of interest on eBay.
Thank You.
I can view the auction when I disable French as one of the browser languages. Tell her to disable everything but English and try again.
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email sent. I still want live help so I can find out why this would be a problem.
And to top it off, I find all my shipping has been changed to US only. And I can't find out where to change that in preferences. ARGGHHHHHHHHH.
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Cariad, remember the lawsuit France filed against Yahoo back in 2000 about selling Nazi memorabilia? I think Ebay is blocking browsers with French enabled, along with some isps, from viewing any potentially illegal auctions under French law.
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I get that message when I use Mac's Safari to view anything remotely military.
No prob using IE or NS.
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Here's the link to Live Help:
http://server.iad.liveperson.net/hc/...&site=16485391
cariad, did you use the SYI form for your auctions? I remember something (another enhancement )was added recently to that form which changed the shipping default.
Blanche