Question
I paid the renewal fee on my Citi AA MC in Dec, but literally have not used the card once. Is it possible to get the mebership fee refunded if I call to cancel?
Answer
Believe you need to cancel within either 30 or 60 days of the fee being posted in order to have the fee refunded.
Answer
Yes. I cancelled once when switching to another card for a while and they gave me a prorated refund.
Answer
They wouldn't offer me a refund since it was past the 45 days.
However, they did offer me a free companion certificate.
Has anyone used these before? What are the catches?
Answer
They wouldn't offer me a refund since it was past the 45 days.
However, they did offer me a free companion certificate.
Has anyone used these before? What are the catches?
Companion certificate must go with a pay ticket has a minimum fare of $299 and only limited to lower 48 I believe. The deal killing part is, it is also restricted to certain fare classes - those fare classes are much higher than your normal deep discounted fare.
I have a stack sitting in my drawer and they will all go expire in coming months.
Answer
I'm going to cancel my Citi AA MC. The renewal date is sometime in June - the membership fee was charged 6/13/05. My June statement ends on about 6/10/06.
I need to charge about 1780 dollars to earn 1780 miles which will bring my account to 30,000 miles.
This is my question: assuming I still plan to cancel before the annual fee is charged in June, if I make $1780 worth of charges during the month of May, and they appear on the June statement, but I have since cancelled my card, will I still get the AA miles credited to my AA account?
It does sound like if I'm a a few days outside of having been charged again, I would get a refund anyway, but would rather not have to deal with that at all.
Answer
You have to wait until you see your miles post (usually within a day or 2 of the statement being generated). Once they post, you've got the miles and can cancel. If you cancel before any miles show up, they may not show up at all (United's don't, not 100% sure about AA). I think it's in the small print that your account must be open and in good status to get miles even if you've earned them.
Usually you can wait until after you see the annual fee charge to cancel, but I wouldn't wait long once I see the charge --- you have a certain # of days of grace, usually 30 days after the statement date. I personally cancel a month or 2 early just because I don't want to deal w/ calling to get the annual fee reversed.
Also, I called to cancel my AA card because I thought the annual fee was due (acct was zeroed out). The rep said I had 2 more months before the annual fee was up, and he would offer me an additional 2K miles to keep it open and continue trying it out (I was putting about 2K or so of purchases on it a month). I kept it open and on the next statement I got 2K bonus miles. And I was able to cancel the following month and not pay the annual fee. Just an FYI.
I'm going to cancel my Citi AA MC. The renewal date is sometime in June - the membership fee was charged 6/13/05. My June statement ends on about 6/10/06.
I need to charge about 1780 dollars to earn 1780 miles which will bring my account to 30,000 miles.
This is my question: assuming I still plan to cancel before the annual fee is charged in June, if I make $1780 worth of charges during the month of May, and they appear on the June statement, but I have since cancelled my card, will I still get the AA miles credited to my AA account?
It does sound like if I'm a a few days outside of having been charged again, I would get a refund anyway, but would rather not have to deal with that at all.
Answer
You have to wait until you see your miles post (usually within a day or 2 of the statement being generated). Once they post, you've got the miles and can cancel. If you cancel before any miles show up, they may not show up at all (United's don't, not 100% sure about AA). I think it's in the small print that your account must be open and in good status to get miles even if you've earned them.
Usually you can wait until after you see the annual fee charge to cancel, but I wouldn't wait long once I see the charge --- you have a certain # of days of grace, usually 30 days after the statement date. I personally cancel a month or 2 early just because I don't want to deal w/ calling to get the annual fee reversed.
Also, I called to cancel my AA card because I thought the annual fee was due (acct was zeroed out). The rep said I had 2 more months before the annual fee was up, and he would offer me an additional 2K miles to keep it open and continue trying it out (I was putting about 2K or so of purchases on it a month). I kept it open and on the next statement I got 2K bonus miles. And I was able to cancel the following month and not pay the annual fee. Just an FYI.
thanks for the tips. that's exactly why I am holding on this long - he offered me 2k miles to 'think it over' and that brings me to 28,200 miles. I'd like to have 30k for more reward flexibility, so I plan to charge 1800 dollars this month on the AA card. Looks like I'll cancel after that.
Answer
Does anyone know if Citi still offers their "Bronze" card as a retention offer? This card offers 1/2 mile per dollar and no annual fee. I remember reading they were using this to keep cardmembers who canceled when their annual fee was due.
Answer
thanks for the tips. that's exactly why I am holding on this long - he offered me 2k miles to 'think it over' and that brings me to 28,200 miles. I'd like to have 30k for more reward flexibility, so I plan to charge 1800 dollars this month on the AA card. Looks like I'll cancel after that.
Just tried cancelling, but no 2K bonus miles - they kept pushing the 25th anniversary specials and insulting my intelligence for cancelling the card. I wasn't charging thousands per month on it - perhaps that's why. I'll stick with my starwood Amex.
Answer
Citi has both Bronze and Gold cards that are different than their platinum. HOWEVER, do not sign up for these when you are on the phone cancelling the other one--there are offers out there for free miles and no fee the first year for both types that the "cancellation people" will not offer you. I think it is 12,5000 for the gold card and 5,000 for the bronze.
I think you can find the offeres by clicking around on the AA.com site. But maybe it is the Citi site itself. I know they are SOMEWHERE.
Answer
One may have to call back again to get 2,000 miles to think it over. Weird.