A Must read

Question
http://www.chron.com/cs/CDA/ssistory.mpl/business/3235757
I think this article needs to be forwarded to anyone you know.

Answer
I enjoyed the article and liked the sense of humor. I wish if that was possible. Unfortunately we are at the receiving end and cannot do much.

Answer
<<cannot do much>>
...except take our business elsewhere...and tell them WHY!
dennis

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I say this letter has some merit....

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This is the letter that we would all like to send to our credit card company.
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