Question
Yep, purchased a few things from different banks(open accts,TCs)the bank sent it as a purchase and Ist USA took it as a purchase(had to reduced my CA to 0,or they could have declined it).
Now they say it was a CA,after complaining they say fine its a purchase,but we won't give miles for purchases from banks where all you can get is different forms of money. I asked where that was in print, they answered it states NO MILES for cash adv. I said you just told me it was a purchase.Answer, call it what you want we won't give you miles for financial purchases!
Got to wait for the next bill,and I guess go to small claims over this one(theres 12,000 miles at stake).
Anyone have the same prob and what happened?
Answer
First USA credit card is famous for poor customer service and they lost a lot of business (including my mom's) over their terror tactics. Their CEO got canned over this issue (the lost business). If I were you, I would RUN, not walk, away from First USA/Bank One!
Mac
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Via con Dios!